Vacancy: Edahab Corporate Accounts Manager

Vacancy Announcement

Position: Corporate Accounts Manager

Reporting to: eDahab Operations Manager

Hours: Full-time/Regular

Location: Dahabshil Buildings, Hargeisa Main Road, Opp. Dahabshiil Mall

Salary: Commensurate with required experience and qualifications

Job brief

We are looking for a corporate accounts manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales.

A corporate account manager, will represent our company and interact with major clients.

Excellent communication skills with a customer service attitude are required in this position.

Ultimately, the chosen candidate should be responsible for achieving sales quota and strategic account targets.

Roles and Responsibilities

• Manage our key accounts portfolio.
• Achieve assigned strategic account objectives.
• Establish strong, long-term client relationships.
• Communicate with major clients on a regular basis and respond to specific queries.
• Suggest solutions and innovative ideas to meet client needs.
• Handle complaints and problems in a timely and effective manner.
• Act as the liaison between key customers and internal teams.
• Identify and approach new potential strategic customers.
• Monitor sales performance metrics.
• Prepare monthly, quarterly and annual reports and forecasts.
• Create Client Strategy.
• Answer Client Concerns.

Minimum Qualifications:

Required Experience & Qualifications

• BSc degree in Sales, Business Administration or relevant field.
• Proven work experience as a Corporate Account Manager, Key Account Manager, Sales Account Manager, relevant role.
• Solid sales experience in Business to business environment.
• Hands on experience with Account management systems.
• An ability to address customer requests in a timely manner.
• Excellent communication and interpersonal skills with an attitude for building strong client relationships.
• Strong negotiation skills with a problem-solving attitude.
• Proficient in English, Arabic and Good knowledge of additional languages will be a definite plus.

Desired Experience & Qualifications

• BA/BS degree in Business Administration, Marketing/Sales or relevant field, Master degree will be a definite plus.
• Strong interpersonal and presentation skills.
• Skills in conducting basic research on the Internet.
• Excellent organizational skills and attention to detail.
• High comfort level with writing reports, analyzing and summarizing data from diverse sources, interviews, meetings, surveys and focus groups, and ability to deliver work on a timeline.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

To Apply:

If you think you are a great fit, please submit your Application and a detailed resume to recruitment@dahabshiil.com on or before Saturday February 9^th, 2019.

Only candidates who meet the required criteria for this position will be contacted.

Dahabshiil is equal employment opportunity Employer