

Vacancy Announcement
Position: Corporate Accounts Manager
Reporting to: eDahab Operations Manager
Hours: Full-time/Regular
Location: Dahabshil Buildings, Hargeisa Main Road, Opp. Dahabshiil Mall
Salary: Commensurate with required experience and qualifications
Job brief
We are looking for a corporate accounts manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales.
A corporate account manager, will represent our company and interact with major clients.
Excellent communication skills with a customer service attitude are required in this position.
Ultimately, the chosen candidate should be responsible for achieving sales quota and strategic account targets.
Roles and Responsibilities
- Manage our key accounts portfolio.
- Achieve assigned strategic account objectives.
- Establish strong, long-term client relationships.
- Communicate with major clients on a regular basis and respond to specific queries.
- Suggest solutions and innovative ideas to meet client needs.
- Handle complaints and problems in a timely and effective manner.
- Act as the liaison between key customers and internal teams.
- Identify and approach new potential strategic customers.
- Monitor sales performance metrics.
- Prepare monthly, quarterly and annual reports and forecasts.
- Create Client Strategy.
- Answer Client Concerns.
Minimum Qualifications:
Required Experience & Qualifications
- BSc degree in Sales, Business Administration or relevant field.
- Proven work experience as a Corporate Account Manager, Key Account Manager, Sales Account Manager, relevant role.
- Solid sales experience in Business to business environment.
- Hands on experience with Account management systems.
- An ability to address customer requests in a timely manner.
- Excellent communication and interpersonal skills with an attitude for building strong client relationships.
- Strong negotiation skills with a problem-solving attitude.
- Proficient in English, Arabic and Good knowledge of additional languages will be a definite plus.
Desired Experience & Qualifications
- BA/BS degree in Business Administration, Marketing/Sales or relevant field, Master degree will be a definite plus.
- Strong interpersonal and presentation skills.
- Skills in conducting basic research on the Internet.
- Excellent organizational skills and attention to detail.
- High comfort level with writing reports, analyzing and summarizing data from diverse sources, interviews, meetings, surveys and focus groups, and ability to deliver work on a timeline.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
To Apply:
If you think you are a great fit, please submit your Application and a detailed resume to recruitment@dahabshiil.com on or before Saturday February 9th, 2019.
Only candidates who meet the required criteria for this position will be contacted.
Dahabshiil is equal employment opportunity Employer
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